164.528(b)
   
 
11.2.2.
Content of the Accounting: CE must provide the individual with a written accounting that meets the following requirements:
11.2.2.1.
Except as otherwise provided above, the accounting must include disclosures of PHI that occurred during the six years (or such shorter time period at the request of the individual) prior to the date of the request for an accounting, including disclosures to or by business associates of the CE.
11.2.2.2.
Except as otherwise provided by ¶ 11.2.1.3 and ¶ 11.2.1.4 the accounting must include for each disclosure:
11.2.2.2.1.
The date of the disclosure;
11.2.2.2.2.
The name of the entity or person who received the PHI and, if known, the address of such entity or person;
11.2.2.2.3.
A brief description of the PHI disclosed; and
11.2.2.2.4.
A brief statement of the purpose of the disclosure that reasonably informs the individual of the basis for the disclosure; or, in lieu of such statement: (i) a copy of the individual's written authorization; or (ii) a copy of a written request for a disclosure, if any.
11.2.2.3.
If, during the period covered by the accounting, the CE has made multiple disclosures of PHI to the same person or entity for a single purpose, or pursuant to a single authorization, the accounting may, with respect to such multiple disclosures, provide:
11.2.2.3.1.
The information required in ¶ 11.2.2.2 for the first disclosure during the accounting period;
11.2.2.3.2.
The frequency, periodicity, or number of the disclosures made during the accounting period; and
11.2.2.3.3.
The date of the last such disclosure during the accounting period.

164.528(b)(4)(i)
   
 
11.2.2.4.
If, during the period covered by the accounting, the covered entity has made disclosures of PHI for a particular research purpose in accordance with ¶ 9.8 for 50 or more individuals, the accounting may, with respect to such disclosures for which the protected health information about the individual may have been included, provide: (1) The name of the protocol or other research activity; (2) A description, in plain language, of the research protocol or other research activity including the purpose of the research and the criteria for selecting particular records; (3) A brief description of the type of protected health information that was disclosed; (4) The date or period of time during which such disclosures occurred, or may have occurred, including the date of the last such disclosure during the accounting period; (5) The name, address, and telephone number of the entity that sponsored the research and of the researcher to whom the information was disclosed; and (6) A statement that the protected health information of the individual may or may not have been disclosed for a particular protocol or other research activity. (ii) If the covered entity provides an accounting for research disclosures, in accordance with this section, and if it is reasonably likely that PHI of the individual was disclosed for such research protocol or activity, the covered entity shall, at the request of the individual, assist in contacting the entity that sponsored the research and the researcher.
164.528(c)    
11.2.3.
Provision of the Accounting:
11.2.3.1.
CE must provide the individual with the accounting requested no later than 60 days after receipt of the request; or
11.2.3.2.
If CE is unable to provide the accounting within 60 days after receipt of the request, the CE may extend the time to provide the accounting by no more than 30 days, provided that:
11.2.3.2.1.
CE, within 60 days after receipt of the request, provides the individual with a written statement of the reasons for the delay and the date by which the CE will provide the accounting; and
11.2.3.2.2.
CE may have only one such extension of time for action on a request for an accounting.
11.2.3.3.
CE must provide the first accounting to an individual in any 12 month period without charge. CE may impose a reasonable, cost-based fee for each subsequent request for an accounting by the same individual within the 12 month period, provided that the CE informs the individual in advance of the fee and provides the individual with an opportunity to withdraw or modify the request for a subsequent accounting in order to avoid or reduce the fee.

164.528(d)
   
 
11.2.4.
Documentation: CE must document the following and retain the documentation for six years from the date of its creation [¶ 11.3.10]:
11.2.4.1.
The information required to be included in an accounting for disclosures of PHI that are subject to an accounting;
11.2.4.2.
The written accounting that is provided to an individual; and
11.2.4.3.
The titles of the persons or offices responsible for receiving and processing requests for an accounting by individuals.

164.530

164.530(a)
   
11.3.
Administrative Requirements:
11.3.1.
Required Personnel Designations: CE must designate, and document, according to ¶ 11.3.10, designations of:
11.3.1.1.
Privacy Official: Responsible for development and implementation of the CE's policies and procedures, and
11.3.1.2.
Contact person or office: Responsible for receiving complaints under this section and able to provide information relating to the Privacy Notice [¶ 4].

164.530(b)
   
11.3.2.
Required Training: CE must train, and document the training of, all workforce members on policies and procedures relating to PHI as necessary and appropriate to their work functions, as follows:
11.3.2.1.
To all workforce members by the applicable compliance date for the CE;
11.3.2.2.
To each new member of the workforce within a reasonable time upon joining the CE's workforce;
11.3.2.3.
To each workforce member whose functions are affected by a material change in policies or procedures required under the privacy regulations, within a reasonable time after the material change becomes effective.

164.530(c)
   
11.3.3.
Safeguards to be in place: CE must have in place appropriate administrative, technical and physical safeguards to reasonably safeguard PHI from intentional or unintentional unauthorized use or disclosure. The CE must reasonably safeguard PHI to limit incidental uses or disclosures made pursuant to an otherwise permitted or required use or disclosure.

164.530(d)
   
11.3.4.
Complaint Process: CE must provide a process for individuals to make complaints about the CE's policies and procedures required by the privacy regulations and/or the CE's compliance with those policies and procedures, and must document all complaints received and disposition of same, if any.
164.530(e)    
11.3.5.
Sanctions to be in place: CE must have, apply, and document application of appropriate sanctions against its workforce members who fail to comply with the CE's privacy policies and procedures or the requirements of the privacy regulations; NOTE: This standard does not apply to workforce members' actions meeting the requirements of the sections relating to disclosures by whistleblowers and workforce member crime victims [164.502(j)/ ¶ 3.3.], or intimidating and retaliatory acts [164.530(g)(2)/ ¶ 11.3.7.2.].
164.530(f)    
11.3.6.
Mitigation of harmful effects: CE must mitigate, to extent practicable, any harmful effects that are known to the CE of unauthorized uses/disclosures of PHI in violation of its policies and procedures or the requirements of the privacy regulations by CE or BA.
164.530(g)    
11.3.7.
Intimidating or retaliatory acts prohibited: CE may not intimidate, threaten, coerce, discriminate against or take other retaliatory action against:
11.3.7.1.
Any individual for exercise of any right or participation in any process established by the privacy regulations; or
11.3.7.2.
Any individual or other person for: filing a complaint with the Secretary of HHS; testifying, assisting, or participating in investigation, compliance review, or proceeding/hearing under the regulations, or; engaging in reasonable opposition to any act or practice that the person in good faith believes to be unlawful under the regulations, as long as such opposition does not involve the disclosure of PHI in violation of privacy regulations.
164.530(h)    
11.3.8.
Waiver of Rights prohibited: CE may not require individuals to waive any of their rights to file a complaint with the secretary of HHS or otherwise under these regulations as a condition of treatment, payment, enrollment, or eligibility for benefits.
     
     

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